24 x 7 Helpdesk & IT Troubleshooting

Your business is dependent on employee productivity. A poorly setup infrastructure or constant issues can affect how your business grows. Helpdesk Services are vital to getting issues resolved quickly and efficiently. Our Support team is geared for high-availability using our state of the art I.T. software developed by Kaseya. The software boasts a less than 5 minute remote connection into any desktop worldwide. Our Service Level Agreements (SLA) and Ticketing System keeps you informed with resolution status at every milestone.

Our Helpdesk Support Services (includes but are not limited to):

  • Onsite End-User Issue Resolution
  • Remote Connectivity Resolution
  • End-User Desktop Support
  • End-User Training
  • Mobile Device Support
  • Desktop Software Support
  • Email Client Support
  • Microsoft Office Support
  • Office 365 Support
  • EndPoint Protection Support
  • Virus, Malware and Spyware removal services
  • Printer and Scanning Setup & Support
  • User Account Maintenance
  • Line of Business (LOB) Software Support
  • Application Support

See what we can do for you

Comments are closed.