As business scenarios are changing rapidly and newer technologies are being evolved, the need to maintain an organization’s investment in IT applications becomes imperative. TanChes Global Management, Inc. offers ongoing support for all your application maintenance needs. Our proven Application Maintenance model encompasses industry best practices and helps organizations stabilize, optimize and extend applications so as to meet growing expectations and changing needs.
Our network/application maintenance model includes:
- Corrective Maintenance & Support
- Adaptive Maintenance & Support
- Preventive Maintenance & Support
The services provided include handling of initial helpdesk queries and support of Network Infrastructure to preventative maintenance for both packaged and custom systems. Our well-defined service level agreements ensure that mission critical applications get the 24*7 attention that they require to function effectively.
Our Capabilities:
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Network/Application Re-engineering
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Ongoing Maintenance
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Problem and Incident Management
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Handling Ad hoc requests
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Help Desk Support (Email, Phone and Web Based)
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Network/Custom Industry Specific Applications Enhancements
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Network/Custom Industry Specific Applications Technical Support
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Preventive Maintenance to forestall problems
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Change Request Implementation
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Bug Fixes
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Testing Services
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User Support Services
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